Our Return Policy:
We have a 30-day return policy. You must return your items in the same condition you received them—unworn and undamaged.

Returns that have been worn, damaged, or with the protective layer removed, will not be accepted and may be sent back to you and/or a refund may be refused. Item(s) must be returned from the original shipping country with the original returns slip. Any parcel returned after the prescribed time frame will be refused and returned to the sender. If your return is rejected, you will be notified via email.

Return Shipping:
Please be advised that we provide our customers with return labels. In case self-postage is used, Aeyde cannot be held responsible in the event of loss, theft or damage to the parcel.

Return Costs:
Returns are free within the EU. If you’re returning from a country outside of the EU, you will need to cover the return costs. You can see the return costs in the “Orders & Shipping” table.

Claims:
If you have received a damaged, defective, or incorrect item, please contact [email protected] with a photo of the damage, or the wrong item you received, along with your order number.